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Privacy Statement
Campus Crusade for Christ, Australia (CCCA)
Protecting Your Privacy
Revised 16th May, 2005
This privacy statement applies to all Field ministries within Campus Crusade for Christ, Australia (CCCA). Currently, this includes: History's Handful, Athletes in Action, Children of the World, Church Dynamics, Coverage, Jesus Gift to the Nation, Gospel Extension Mission, Here's Life, International Ministries, Medical Ministry, Creative Arts Ministry, OzFamily Ministry, Student Life, GAiN, Women Today and Youth Ministries Australia.
CCCA is committed to protecting your privacy in terms of the Commonwealth Privacy Act 1988, which sets out a number of principles concerning the protection of your personal information.
Following is the information that the Privacy Act requires us to communicate to all of our customers, CCCA workers and ministry partners or supporters. We recommend that you keep this information for future reference.
YOUR PERSONAL INFORMATION
Personal information held by CCCA may include your name, date of birth, current and previous addresses, telephone/mobile phone number, email address, bank account or credit card details and occupation(s). We also hold details of your financial support and donations if applicable, including the CCCA workers and ministries you may be supporting.
If you choose not to provide personal information, we may not be able to provide you with the services you require, or the level of service on which we pride ourselves.
HOW WE COLLECT PERSONAL INFORMATION
CCCA collects personal information in a number of ways, including:
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directly from you, when you fill in documents such as a contact card or
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application form;
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from third parties
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from publicly available sources of information;
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from the organisations listed below under "When we disclose your personal information";
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from our own records
HOW WE USE YOUR INFORMATION
Your personal information may be used in order to:
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provide the services you require
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administer and manage those services, including charging and billing for services;
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inform you of ways the services provided to you could be improved;
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conduct appropriate checks for credit-worthiness and for fraud;
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research and develop our services;
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gain an understanding of your information and communication needs in order for us to provide you with better service; and
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maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.
WHEN WE DISCLOSE YOUR INFORMATION
For the purposes set out above we may disclose your personal information to organisations outside Campus Crusade for Christ, Australia. The organisations to which we disclose information include:
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Outsourced service providers (if applicable) who manage the services we provide to you, including:
banks and other financial institutes (such as superannuation funds);
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customer enquiries;
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mailing systems;
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billing and debt-recovery services;
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information technology services;
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your representatives (e.g. your authorised representatives or legal advisers);
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credit-reporting and fraud-checking agencies;
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credit providers for credit related purchases such as credit-worthiness, credit rating, credit provision and financing;
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our professional advisers, including our accountants, auditors and lawyers;
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government and regulatory authorities and other organisations, as required or authorised by law;
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other telecommunication and information service providers; and
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our related companies.
HELP US TO ENSURE WE HOLD ACCURATE INFORMATION
CCCA takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends a large extent on the information you provide. That's why we recommend that you:
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Let us know if there are any errors in your personal information; and
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Keep us up-to-date with changes to personal information such as your name and address
YOU CAN ACCESS YOUR PERSONAL INFORMATION
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request into writing for security reasons.
CCCA reserves the right to charge a fee for searching for and providing access to your information.
HOW TO CONTACT US
If you have any questions in relation to privacy, please contact us on (02)
9748 5798 between 9am and 5pm Monday to Friday.
Alternatively you can write to us at
Campus Crusade for Christ
P.O. Box 40 Sydney Markets 2129
or email us on
info@ccca.org.au
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